Account operations
Monitoring, issue coordination and day-to-day account work.
Built by sellers. Run for brands. Connect the channels, capabilities and operators behind growth.
Explore all services ↗Bring the whole operation, one channel or one challenge. We’ll build the right team around it.
See how we work ↗Pet and garden are areas of deep operating experience. We also work with brands across a wider range of categories.
Explore industries ↗See the work, the brands and the ideas shaping better ecommerce decisions.
Explore resources ↗See how we operate, what we run and how we work with brands.
Talk to us ↗Keep ownership of your ecommerce account while working with a team on ongoing operations, optimization and execution under a clearly agreed scope.
From the everyday work to ongoing improvements, account management is about operating the channel consistently—not simply delivering a one-off project.
Actual access, services, advertising spend and account responsibilities are defined by agreement.
Select a channel to see the type of support that could be discussed.
Four operating areas that can be combined into an engagement.
Monitoring, issue coordination and day-to-day account work.
Listings, product information and content maintenance.
Campaign and promotional coordination, where included.
Visibility into performance, priorities and next actions.
An initial conversation helps define the right channel responsibilities.
Share the channels you operate and where the pressure points are.
Agree on what the team would manage, support or improve.
Discuss access, reporting, responsibilities and next steps.